Description
If you experience buffering 9 times out of 10 the issue is with the user.
1. Restart the app and clear the cache of it
2. Use a different player (VLC, MX etc)
3. Try a different channel, if that channel plays fine then it is a channel issue so report that issue #general – if it still buffers move to step 4
4. Reboot your router
5. If there is a whole system issue, 9/10 I will know already. 99% of the time this solves the issue with buffering
Recommended Apps to have on your Amazon Firestick, Download in Amazon store
Defsquid
A new app for Firestick which will allow you to speed up your device, check for viruses, close down background apps and much more.
Watch this video on how to fully use this new app.
https://www.youtube.com/watch?v=eykQy4LHj44
VLC Media Player / MX Player
Add VLC Media Player or MX Player from your store to any of our streaming apps. This will given it a better viewing experience by making it a clear, smooth and crisper look.
Router clearing or resetting
We stream a huge amount of data to you, and your Router should be rebooted at least once per week to clear the internal cache.
So rebooting the Router to see if it eliminates an issue is a very good idea Also check that the Router’s software and firmware are up to date.
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